Marketing your Business – Upper Hand https://upperhand.com Wed, 20 Mar 2024 19:24:35 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://upperhand.com/wp-content/uploads/2019/12/cropped-New-small-sticker-logo-32x32.webp Marketing your Business – Upper Hand https://upperhand.com 32 32 How to Successfully Market Your Youth Sports Team https://upperhand.com/successfully-market-your-youth-sports-team/ https://upperhand.com/successfully-market-your-youth-sports-team/#respond Tue, 19 Mar 2024 09:00:00 +0000 https://upperhand.com/?p=44491
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How to Successfully Market Your Youth Sports Team

Sports teams not only boost athleticism; they offer excitement, challenge, and camaraderie for both coaches and athletes. Many young athletes look forward all year to their team season, being reunited with their team, and improving their skills.

Launching a new or recurring sports team opens many doors to marketing opportunities that reach the community. Utilizing sports team management software becomes an indispensable tool in this journey, offering integration of team management tasks and enhancing the team’s operational efficiency. Learn tips and tricks to build buzz for your sports team and involve the community in your business endeavors.

Launch event

A great way to launch a new sports team is to host a captivating event, drumming up excitement about your team. This gathering is not only an opportunity to introduce the team but also a place to share the team’s mission, goals, and the spirit that underlies its formation. It’s a moment that unites players and supporters alike, setting a tone of anticipation and enthusiasm for what’s to come.

Related: Sports Team Handbook Template

 

Brand development

An essential step in constructing your team’s identity is brand development. Creating a unique logo, choosing team colors, and deciding on a team name is key to building a recognizable and cohesive brand. This sense of identity is crucial for athletes and supporters as it fosters a strong sense of belonging and loyalty.

 

Internal promotion

Internal promotion is a key strategy to market your sports team. Leveraging existing communication channels such as newsletters, social media posts, and signs around your facility can amplify your team’s presence. These outlets provide a direct line to your community, allowing you to share important details like tryout times, game schedules, and other team-related news.

 

Social media

Social media stands out as a powerful tool for building and nurturing a community around your sports team. By creating a dedicated account for the team, you can share regular updates, behind-the-scenes glimpses, and highlights from games. This not only engages current supporters but also reaches a wider audience, gaining exposure for your business.

 

Team Swag

Merchandising, or “swag,” is another brilliant marketing strategy. Offering team-branded jerseys, hats, hoodies, and water bottles not only boosts team spirit but also serves as a fundraising mechanism. This approach capitalizes on the excitement surrounding the team, encouraging both players and their families to wear their support proudly. Using a sports team management app like Upper Hand allows you to sell your merchandise and manage your inventory on the go.

 

Community engagement

Organizing events like training camps, workshops, or friendly competitions with families or other clubs can enhance team cohesion and foster a strong, supportive community. Additionally, pursuing corporate sponsorships can provide necessary financial support and create mutually beneficial promotional opportunities.

 

Feedback and involvement

Involving your athletes and staff in decision-making processes, such as choosing the team name or selecting a fundraising charity promotes a deeper sense of identity and commitment among players. Additionally, requesting feedback through surveys at the season’s end is a great way to improve, ensuring that each season is more successful than the last.

 

Ongoing updates

Keeping the community informed with regular updates on the team’s progress, upcoming games, and celebratory wins fosters a continuous connection. Highlighting player stories can also deepen the emotional bond between the team and its supporters, making every victory and challenge a shared experience. Keeping the community informed on future teams is a great way to add new players who want to join your team. Upper Hand’s sports team management software offers marketing features that allow you to send mass emails, automated reminders, and more.

In conclusion, marketing your youth sports team effectively requires a multiple-channel approach that includes everything from a well-planned launch event to the use of sports management software. By implementing these ideas, you can create a buzz around your new sports team, build a strong community of supporters, and foster a positive and inclusive company culture.

 

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Stephen vs. Sabrina: 5 Takeaways from this NBA Marketing Success https://upperhand.com/stephen-vs-sabrina-marketing-campaign/ Tue, 20 Feb 2024 13:42:34 +0000 https://upperhand.com/?p=36912

Stephen vs. Sabrina: 5 Takeaways from this NBA Marketing Success

In the evolving world of professional sports, it’s not just about the game on the court; it’s about the narratives that captivate audiences worldwide. This marketing technique by the NBA was eye-catching when they orchestrated a showdown between Golden State Warriors star Stephen Curry and New York Liberty guard Sabrina Ionescu.

The purpose? To settle a long-standing debate over who reigns supreme as the basketball world’s best three-point shooter.

This strategic move is also replicable for sports facility owners who can draw inspiration from the NBA’s playbook by recognizing the power of employee development within their teams. Just as the NBA seeks to settle debates and showcase talent, your sports facility can benefit from highlighting the skills and achievements of your superstar staff.


Stephen vs. Sabrina: “An All-Star Shooting Showdown”

The NBA All-Star weekend is set to feature a groundbreaking shooting showdown between Golden State Warriors guard Stephen Curry and WNBA star Sabrina Ionescu, as announced by the NBA.

This event, titled “Stephen vs. Sabrina,” will take place during All-Star Saturday Night in Indianapolis on February 17, spotlighting Curry, the NBA’s all-time leader in three-pointers, against Ionescu, the reigning WNBA three-point shootout queen and the single-season record holder.

The match-up, which has been eagerly anticipated for months, was sparked by a conversation Curry had during a game, expressing his desire to challenge Ionescu after she scored 37 points in the WNBA’s three-point contest last summer, surpassing Curry’s best NBA three-point contest score of 31. Ionescu, having previously hinted at the challenge by mimicking Curry’s celebration pose, enthusiastically accepted, setting the stage for this unique competition.

 

5 strategies to help with your next marketing campaign

Strategy 1: Recognize the power of employee development

Sports facility owners can draw inspiration from the NBA’s playbook by recognizing the power of employee development within their teams. Just as the NBA seeks to settle debates and showcase talent, your sports facility can benefit from highlighting the skills and achievements of your staff.

Sports facilities can highlight the accomplishments of their staff, whether it’s organizing a monthly series of workshops or training sessions designed to elevate your staff’s skill set, offering opportunities for both learning new abilities and refining current ones. These sessions could be facilitated by external professionals respected in their fields or by standout members within your own team, promoting a culture of learning and knowledge sharing among peers.

 

Strategy 2: Highlight your staff members

Much like the NBA identifies star players for their three-point shootout, sports facility owners can identify key staff members whose development can significantly impact the facility’s success. These individuals should become the focal points of your narrative, representing the transformation from regular employees to superstars.

To effectively capitalize on this, facility owners should create a structured development program tailored specifically to these high-potential employees. This could involve advanced training sessions, leadership opportunities, mentorship programs, and exposure to new challenges that stretch their capabilities and foster their growth.

 

Strategy 3: Create engaging content

The NBA understands the power of storytelling, evident in how they present the upcoming showdown between Curry and Ionescu. Your sports facility can follow the same techniques by creating engaging content—interviews, behind-the-scenes footage, and skill showcase videos—that brings the journey of staff development to life, capturing the attention and interest of your audience.
By producing engaging content such as interviews that delve into the personal stories and aspirations of staff members, behind-the-scenes footage that reveals the hard work and dedication behind their roles, and skill showcase videos that highlight their talents and achievements, can create a narrative around their team.

 

Strategy 4: Invest in staff development

Sports facility owners can generate excitement around staff development initiatives. Teaser campaigns, countdowns, and sneak peeks create a sense of anticipation, encouraging your audience to await the positive transformations within your team.

Launching a teaser campaign involves crafting intriguing, yet brief glimpses of the upcoming developments or success stories within your staff. This could take the form of short video clips, mysterious images, or QR code messages that hint at the progress and achievements without giving everything away. Such teasers can spark conversations and speculation, creating a buzz around what’s to come.

 

Strategy 5: Recognize your high-performing staff

Introducing an achievement awards ceremony is an uplift way to acknowledge and celebrate the hard work and accomplishments of your staff. By setting a consistent schedule for these ceremonies—whether monthly, quarterly, or annually—you create a culture of recognition and encouragement that motivates employees to strive for excellence in their respective roles.

The introduction of specific categories such as “Most Improved,” “Top Membership Sales,” “Innovation in Training,” and others allows for a broad recognition of different talents and contributions, ensuring that a wide range of skills and achievements are celebrated.

 

Conclusion

Exploring a new marketing strategy for your sports facility requires following a game plan, it’s important to understand how your team grows, similar to how the NBA focuses on settling debates and showing off talent.

By telling engaging stories through content such as interviews and videos, you can bring your staff’s transformation from employees to superstars. This will captivate your audience, making them interested in the story.

By using these ideas in your marketing, your sports facility is on its way to success as your staff becomes the driving force behind it all.

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What is Midjourney (and how can I use it for my business)? https://upperhand.com/what-is-midjourney-and-how-can-i-use-it/ Tue, 26 Dec 2023 12:10:40 +0000 https://upperhand.com/?p=36460

What is Midjourney (and how can I use it for my business)?

In the dynamic world of ever-changing technology, it can be hard to stay up to date on it all. However, as a sports business owner or coach, you could be taking advantage of these advancements to better your business. Keeping up with the changes, advancements, and opportunities allows you to elevate the marketing design of your business.

One of these up-and-coming technologies is called Midjourney, and business owners all over the world are using it to gain a competitive edge in their marketing strategies.

 

What is Midjourney?

Midjourney is an innovative AI program that generates images from any description. The world of artificial intelligence is growing rapidly, and knowing how to use it can give you the upper hand when it comes to your marketing strategy.

 

How to get started with Midjourney

  1. Join discord. If you already have an account, log in.
  2. Visit https://www.midjourney.com/
  3. Click “Join the beta”
  4. You will be taken to the Midjourney Discord. Make sure to accept the Terms and Conditions.
  5. Before you’re able to type any prompts, you are asked to choose a payment plan; there are four different pricing options to choose from. Choose any plan depending on your needs, but the cheapest plan ($8/month) is a great option.
  6. Choose a “newbie” chat room to start generating your photos; you are sharing a space with other Midjourney users.
  7. When generating images, type “/imagine” followed by your prompt. (Example: /imagine a girls’ youth soccer team celebrating a win on the field during golden hour.)

 

How can I use Midjourney as a sports business owner?

As a sports business owner, you may not have many opportunities to get quality photos for your website. An AI image generator is a great way to elevate your sports business marketing strategies without hiring a photographer or using someone else’s photos.  You can use Midjourney to generate stock images for your website, landing page examples, logos, digital ads, and more.

 

Create images for your website

Through descriptive prompts, you can create the perfect photos for your website. The more detailed your prompt, the better your photo will turn out. For example, include words such as photorealistic, portrait, close-up shot, etc. depending on the look you want. Also, it is helpful to include the time of day, weather, the mood of a person/photo, lighting and size that you’re looking for. With these details, you can create photos that feel perfect and fitting to your brand.

 

Develop a new logo for your business

Midjourney can create hundreds of logo options for your business. Example: /imagine an svg vector image of Quarterback Academy, white background, logo inspired by Nike. Furthermore, if you simply want to update your current logo, the software can create new, similar variations of it.

 

Create fun wall graphics for your facility

Creating inspirational posters for your facility walls is simple on Midjourney. If you don’t have many ideas, try creating generic prompts to see what it comes up with. If there is a photo that you like, you can request to see new variations of it in order to find the perfect one.

 

Generate images to use in digital ads

Again, creating digital marketing materials on Midjourney is a game changer. No longer do you have to design or find ad images; Midjourney will provide them for you. This AI does not yet know how to write words, so it cannot yet create your ad text. However, this cutting-edge technology is always advancing, and it may be able to write text someday soon. The future is exciting in the world of AI, and now you are a part of it!

In conclusion, Midjourney can be a great resource for your sports business’ marketing. Playing around with its photo generator not only provides you with powerful and useful photos, it also can bring ideas and inspiration to the surface.

If you are interested in learning more about Midjourney, we recently hosted a webinar with many more details on how to best use the website. Click here to watch!

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4 Ways to Build a Positive Sports Team Culture https://upperhand.com/4-ways-to-build-positive-sports-team-culture/ Tue, 19 Dec 2023 12:27:43 +0000 https://upperhand.com/?p=36387

Building and maintaining a positive sports team culture is important in creating a safe, enjoyable experience for athletes and coaches. Team culture is established by leaders (coaches) and reinforced by athletes who believe in it. This means that it’s truly the responsibility of coaches to decide they want to build a positive environment and work on it every day.

Figuring out where to start can be challenging, especially when dealing with teams composed of athletes who haven’t played their sport together before or if you’re coaching for the first time. Don’t worry, Upper Hand has you covered with 4 tangible things you can do to build a team culture that everyone is proud of.

While you’re here, don’t forget to check out our new Teams feature. Establishing a positive sports team culture just got easier when managing scheduling, payments, and team communication with Upper Hand.

1. Establish clear values and be the example

Team culture can be defined as the energy, traditions, and values of a group of people working toward a shared goal. A great way to kickstart an awesome team culture is to establish clear values and model those values as coaches and mentors. These values can include expectations for how to approach team participation such as hard work, teamwork, and responsibility. They may also include rules about how to treat each other on or off the court like sportsmanship, kindness and respect.

You should establish values that are simple enough for the age group you’re working with to understand and applicable enough for them to reiterate in all types of situations. Sometimes athletes need a little reminder in times of adversity or during a tough game that as a group they can still work together and they can still respect one another. As coaches, athletes often look up to you and if they see you working hard, sticking together as a staff, and respecting yourselves, they’re more likely to buy in and do the same. Practice what you preach and show your athletes how it’s done.

2. Balance accountability with encouragement

While it may be the not-so-fun part of coaching, holding your team accountable is crucial in building a positive sports team culture. It teaches them that there are consequences for actions that don’t align with team values and can help redirect them to a behavior or perspective that’s more positive. You may need to sit them down for a serious talk or repeat certain drills until they give their full effort when they’ve forgotten to work as a team or to show good sportsmanship. Holding your team accountable doesn’t mean highlighting every little mistake, but it does mean putting the well being of your team first.

It’s also important to note that an environment of solely accountability with no encouragment can be a recipe for disaster. This can definitely dampen the spirit of the team and make it difficult for them to see the fun in their sport. Balancing accountability with encouragement lets them know that the structure you’re providing is coming from a place of care. Words of encouragement, highlighting accomplishments often, and never forgetting to mention small improvements along the way lets them know that you see their hard work paying off and you enjoy being their coach.

3. Let your athletes take the wheel

Empowering your team to apply the skills they’ve learned gives them a sense of ownership over their experience. Feeling like they have a true say in influencing their own sports team culture can result in deeper investment and buy-in among them. This empowerment can come in many forms, from letting athletes lead certain drills to incorporating team captain input during pre-match pep talks and huddles. Letting athletes take the wheel in this way may give you insight into what they feel their team strengths and weaknesses are or what they enjoy most. You can use this information to your advantage when planning future practices or upgrading your list of team values.

Providing opportunities for your team to recognize each other’s accomplishments is another great way for them to take the wheel. Take positive feedback from being exclusively coach driven to being and teammate driven as well. Whether they’re voting for each other to win superlatives like “Best Hustler” or sharing a positive insight from their match in a post-game huddle, this type of peer to peer recognition can lead to genuine camaraderie.

4. Have fun!

Sports can bring joy to coaches and athletes alike. On your teams, it’s always a good idea to supplement the gritty work you all do with something light hearted. While athletes may find their sport to be one of the biggest parts of their lives, it’s important to remind them that playing sports is something that should push them but still bring them a sense of accomplishment.

Games, jokes, music, and non-sport team building activities are all ways you can bring fun to the time you spend with athletes. There may be an activity or song that they associate with their time on the team that bring back awesome memories for years to come.

Related: 6 Creative Ways to Keep Athletes Engaged in Essential Drills

Ready to build a positive sports team culture?

Establishing clear values, holding your team accountable, appreciating athlete input, and having fun while doing it may come easy to you. But, if it doesn’t, we hope you’re able to take some of the examples and ideas above and apply them as you work to build and maintain your team’s positive culture.

All it takes is one coach who cares and one team that feels like home to change an athlete’s life for the better. Your team’s culture plays a role in that. Every day won’t be perfect, but ensuring athletes show up to a safe, enjoyable environment will always be rewarding no matter if you win, lose, or draw.

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6 Strategic Promotions to Attract Clients to Your Sports Business https://upperhand.com/6-strategic-promotions-to-attract-clients-to-sports-business/ Thu, 14 Dec 2023 20:00:44 +0000 https://upperhand.com/?p=36363

6 Strategic Promotions to Attract Clients to Your Sports Business

In the realm of sports business, whether you’re a seasoned owner or recently launched your business, implementing strategic promotions can be a game changer. Promotions not only attract new clients, they also generate revenue and encourage participation with current clients.

Dive into this guide to explore six innovative promotion ideas, along with a few examples to attract clients and elevate your sports business to new heights.

Plan Promotions Wisely

Strategic timing is crucial for promotions. Seize the opportunity for promotions, whether it’s a new year’s campaign or a celebration for your business’s anniversary. You could also offer a discount for clients’ birthdays or during your slowest month of the year. Furthermore, creating urgency by adding expiration dates or limiting offers prompts potential clients to act swiftly. An offer that says, “The first 30 people to sign up get a waived join fee” will incentivize potential clients to act fast.

 

Host a Special Event

One effective way to attract new clients to your sports business is by hosting special events. Consider organizing sessions where existing clients can bring a guest for free, engaging in friendly competitions or fun activities. This not only fosters a sense of community, but also provides an opportunity to capture the guest’s information for your software. You can add them to your email list, making your business more relevant than competitors.

Here is an example of a graphic you might email to your customers:

 

 

 

Generate Buzz with Social Media Contests

Another impactful strategy is to leverage the power of social media through contests. Encourage clients to post photos from their sessions and draw winners for enticing prizes like $10 off their next session, discounts on monthly memberships, gift cards, or branded swag. This not only enhances your visibility within your clients’ networks, but it also positions your business as an attractive option for lessons, training, or team activities.

 

Integrate a Referral Program

Implementing a referral program is a powerful method to capitalize on positive client experiences. Encourage satisfied customers to refer friends by offering incentives. Ensure a smooth onboarding process for referred clients by providing them with discounted or waived join fees, creating a win-win situation for both your existing and new clients.

 

Here is an example of a referral program promotion:

 

 

 

Build Social Proof: The Power of Reviews

Leveraging online reviews can significantly boost your business’s credibility. After all, your satisfied customers can be your best sales reps. Again, offering incentives is a great way to nudge your clients to rave about you. Offer a small incentive like a branded towel, a coupon, or a voucher for a free sports drink to those who leave a review. This not only builds social proof but also establishes your business as a superior choice in comparison to competitors.

 

Introduce Holiday Offers

As the holiday season approaches, tap into the heightened demand for sports-related gifts. Offer enticing sales such as a gift card deal where customers pay $75 for a $100 gift card or 20% off 10 lessons, providing a valuable option for those seeking thoughtful presents.

The following is an example of an offer that could be promoted on social media:

 

 

Related: 3 Holiday Promotion Ideas You Can Use Today

Implement a Customer Rewards Program

Implementing a customer rewards program adds an element of loyalty to your business. Create punch cards that offer free or discounted lessons, branded merchandise, or other perks upon completion. This not only rewards loyal customers but also incentivizes them to continue engaging with your business.

 

Where Upper Hand Comes In

As you are promoting special offers at your sports business, let Upper Hand help. Send marketing emails, create gift cards, and apply discounts through Upper Hand. By strategically implementing these promotions, your sports business will attract new clients, foster loyalty, and stay top-of-mind in your target audience’s considerations.

Check out Upper Hand’s marketing features.

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7 Tips to Increase New Membership Sales at your Sports Facility https://upperhand.com/7-tips-to-increase-sports-facility-membership-sales/ Thu, 30 Nov 2023 20:52:00 +0000 https://upperhand.com/?p=36153

Continuing to grow membership sales requires ongoing attention and prioritization. To really get it right, it takes time and effort to establish a strategy that works for your facility.

The challenge of attracting new members is not merely aesthetic; it’s a financial hurdle that can jeopardize your training center’s longevity and profitability. Regardless of your business’s focus, mastering the art of attracting, converting, and retaining members for your training facility is paramount for long term success.

As the new year approaches, it’s the perfect time to refine your membership sales strategy and elevate your game.

So, how can you propel your sports business towards increased membership sales?

How to Increase Membership Sales

1. Create targeted marketing campaigns

One of the first questions to ask when implementing memberships (or any program!) is “who are my ideal members?” Write down the characteristics of target clientele – for example their behaviors, goals, interests, and needs.

Once you’ve identified your target audience, you can create marketing campaigns that resonate with those interests and needs. Utilize your various marketing channels to reach potential members through online advertising, social media, and email marketing. For example, in Upper Hand, you can filter your contacts to identify your contacts that are not yet in a membership, and send them a marketing email encouraging them to explore the benefits of a membership. Or, run a small social media ad campaign to people in your area with an introductory offer.

2. Run promotional offers & discounts

Speaking of running an introductory offer, another way to entice clients to enroll in a membership is to introduce special promotions or discounts for new members. This could include waiving the join fee or offering the membership at a discounted rate for the first few months.

To create a sense of urgency, you may consider offering these promotional discounts or offers for a limited time only. With the new year approaching, now may be a great time to run a promotion.

Related: 3 Holiday Promotion Ideas you can steal for your business.

3. Invest in your staff (your sales team!)

You may have the best offerings in the world, but if your team is not equipped with the tools and knowledge they need to make a sale, you could be missing out on the clientele and the revenue. So, it’s important that when strategizing about your membership sales, you don’t neglect to invest in your team.

Tools like ChatGPT can help you generate scripts that your staff members can use to communicate the value of your memberships and address customer inquiries. These scripts can be tailored to handle different scenarios – key selling points, common objections, exclusive benefits, and more. Remember, a well-informed and confident team armed with these insights can significantly impact the success of your membership sales strategy.

4. Incentivize your staff

On the topic of supporting your staff, another way to boost your membership sales is to reward your staff members when they make a sale. Consider offering a commission or incentive when a staff member sells a new client membership. This will provide a little extra motivation for them to actively engage with potential clients and showcase the value of your programming and offerings.

By implementing a commission or incentive structure, you’re not only able to recognize and appreciate your staff, but you can also foster a culture of sales excellence amongst your team. Additionally, this added motivation can translate into increased enthusiasm during customer interactions, which can ultimately result in higher conversion rates. Not to mention, it reinforces a sense of ownership, as they directly contribute to the growth and success of the sports facility.

5. Implement a referral program

Another impactful strategy to boost your sports facility membership sales is to empower your existing members as ambassadors through a robust referral program. Encourage your clients to become advocates for your facility by incentivizing and rewarding them for successfully referring new members. This incentive system could be a free credit for a class or program, or give them an Account Credit that they could use towards future purchases.

By turning your clients into enthusiastic brand advocates, you are tapping into the power of word-of-mouth marketing. This not only builds trust around your brand, but it also expands your reach to potential members who may be more receptive to joining as a result of that personal invitation. A well-executed referral program not only fuels the growth of your membership base; it also cultivates a supportive community atmosphere amongst your members.

6. Optimize your online presence

In today’s digital age, your online presence is often the first interaction potential members have with your sports business. Ensure your website is user-friendly, and makes it easy for prospective members to find information about your memberships (and your other offerings!). Investing in a compelling online experience will help you convert visitors into members and enhance your sports facility’s overall visibility.

In addition, it’s imperative that you are active on social media! Keep your social media profiles up to date with dynamic content – including member success stories, behind-the-scenes glimpses, announcements of upcoming events, special offers and more. By incorporating your memberships into your digital marketing strategy, you can create an online environment that captivates and converts prospective members, driving the success of your sports facility in a competitive space.

7. Make it easy to enroll

At the end of the day, if it is too complex or difficult to enroll in your sports facility’s memberships, prospective clients will take their business elsewhere. Even if you have a great script or are active on social media, unless you make it simple to enroll or request more information, you risk losing potential members who may opt for facilities with more straightforward processes. The journey from interest to enrollment should be a seamless transition, devoid of unnecessary hurdles.

A powerful sports facility management software will help you manage and sell your memberships with ease, both boosting your client experience and your bottom line. A sports software like Upper Hand makes it easy for clients to view membership benefits, compare offerings, and make decisions that are the best fit for them. This leads to increased client satisfaction, which ultimately results in increased brand loyalty (and, as mentioned previously, brand advocates)!

Related: Take an interactive tour of Upper Hand’s sports management software!

Ready to Increase Membership Sales?

Memberships are a great way to establish stability for your business, as the recurring revenue they provide helps you invest in your business and plan for the future. Whether you’re thinking about implementing a membership program for your business, or are looking to give your existing memberships a boost, these 7 strategies will help position you to make 2024 a great year for your sports facility.

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5 Spooky Ideas for your Sports Facility in the Month of October https://upperhand.com/5-spooky-ideas-for-your-sports-facility/ Fri, 06 Oct 2023 13:23:30 +0000 https://upperhand.com/?p=34599

5 Spooky Ideas for your Sports Facility in the Month of October

You’re always looking for fun ways to engage with your athletes without sacrificing the quality of the training you’re providing. With Halloween just around the corner, it’s a perfect opportunity to add a little holiday spirit to your facility or training academy. Here are 5 creative ideas you can incorporate to your sports training business to keep things fresh and spooky.

 

1. Have a costume contest

Nothing says Halloween like costumes! Encourage your athletes to wear fun costumes for their lessons or to your camp or clinic (see tip 5 below). Award a prize for “Best Dressed,” “Most Creative Costume,” or “Scariest Outfit.” This not only provides an outlet for athletes to show their creativity and personality, but also makes for great photo opportunities for social media!

 

2. Freshen up your workouts with creative names

Give your workouts a Halloween twist by renaming exercises or movements. Incorporate some deadlifts or spider pushups into the workout. Let goblet squats become goblin squats, and band walks turn into monster walks. Or, use pumpkins as weights instead of kettlebells. This simple, yet effective change can make your regular workouts feel fresh and exciting, adding a little Halloween fun to your programming.

 

3. Curate the perfect spooky playlist

Another easy way to add a little fun to your Halloween week training is through the perfect spooky soundtrack. Create a special Halloween playlist featuring iconic spooky songs. Not only will this set the mood, but it will also encourage your athletes to keep moving. From Michael Jackson’s “Thriller” to the Ghostbusters theme song, these songs are sure to have athletes moving.

(Bonus tip: Have your athletes submit their favorite sound to add to the playlist!)

 

4. Run a holiday promotion

Celebrating at your sports facility doesn’t have to be all tricks…you can also throw in some treats! You could also consider creating a special Halloween discount code to encourage athletes to book a new session or purchase something from your retail shop. For example, create a coupon code like “BOO15” for 15% off a private session. This not only helps to incentivize current athletes to get back on the books, but also gives potential new athletes a nudge.

 

5. Host a Halloween camp or clinic

In addition to tweaking your programming, you can also create and market your own spooky special event. Decorate your facility with cobwebs or jack-o-lanterns, provide some Halloween-themed snacks as a post-workout treat. Combined with some of the above ideas, you can create a unique program with games, exercise, and challenges.

For more tips on running a successful sports camp, check out our free sports camp guide here!

 

Ready to celebrate?

Halloween isn’t the only opportunity to mix up your training or offer a special promotion. But, infusing some spooky fun into your facility or academy can be a great way to embrace the holiday spirit. Whether you decide to have a costume contest, switch up your workouts or playlist, offer a promotion, or host a Halloween-specific event, these ideas will help you energize your athletes. And, you’ll help your business stand out from the crowd by creating a fun, creative community that extends beyond the hard work of your athletes and coaches day in and day out.


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Read the top 7 fitness industry trends for 2022 as found in the American College of Sports Medicine’s annual report. Coming in at #6, one-on-one training again finds itself as one of the top fitness trends in 2022. As people continue to set health and fitness goals, many are unsure about how to achieve them. There are many benefits to working with a personal trainer, from education to accountability.

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How to Write a Press Release for your Sports Business https://upperhand.com/how-to-write-press-release-for-sports-business/ Tue, 22 Aug 2023 15:32:22 +0000 https://upperhand.com/?p=34005

It’s finally here.

After months of planning and preparation, your new sports facility is finally ready to open!

You’ve generated some buzz on social media, and have been communicating the change with your current clients. But, how can you really spread the word and share your good news with the community?

One way to gain exposure is through a press release.

In this article, we’ll explore what a press release is, how you can utilize this form of earned media, and the key elements and steps to write an effective press release that captures media attention.

  

What is a press release?

A press release is a powerful tool businesses use to communicate important news to the public and media. Crafting a well-written press release for your sports business can increase media attention, reach a wider audience, and build your brand reputation.

Press releases (not to be confused with blog posts), can be written to announce an upcoming community event, change, or more. Other reasons to write a press release include:

  • Announcing an award win
  • New partnership announcement
  • Company milestone
  • New executive hire
  • Upcoming camp or clinic
  • Exciting athlete accomplishment
  • and more!

 

Here are the components of a successful press release

An attention-grabbing headline

Since journalists’ and news outlets’ inboxes are crowded with press releases, yours must stand out and grab their attention. This is why it is essential to write a compelling headline. It may feel like a lot of pressure to do so, but use the following tips to help your headline stand out:

  • Be specific
  • Use action verbs
  • Keep your headline between 65-80 characters long

An example of a headline would be, “Grand Opening of UP Baseball Facility for Youth Athletes set for March 3, 2024.”

 

Body paragraphs without fluff

Your reader should know everything they need to by the first sentence. Your first paragraph should answer the “who,” “what,” “where,” and “why” of your story. Reporters don’t want to sift through the fluff, so include only information the audience should know. This could be more context about your business, extra details about an event, or background information on a new executive.

Here is an example of a first paragraph:

“UP Baseball Facility will be officially opening its doors on March 3 of next year, where it will serve middle school through high school athletes. Located on Meredith Road, UP Baseball provides training sessions, camps, and clinics all year, and provides tailored training for each athlete. March 3 will be the start of sessions, and registration is open now.”

The body of the press release, typically comprising two to three paragraphs, provides an opportunity to expand on the information presented in the lede. Here, businesses can provide more context, background, and relevant details.

  • Include a quote or two from yourself, an athlete, or someone relevant to your story
  • Attach photos or videos that can accompany the story
  • Break your information into bullet points to make information more digestible

Lastly, drive home the “why” of your story. Wrap up your release with details to finalize the message. Addressing the “why” helps journalists and readers understand the broader implications of the news and its potential impact. This section should harp on the importance of the story and compel the audience to take an interest.

 
This is what a body section might look like:

“UP Baseball Facility has been in the works for 3 years, and my team and I can’t wait to provide great quality training for athletes,” says Larry Boss, Founder and President of UP Baseball Facility. “After playing baseball in college, coaching for 7 years, and learning everything there is to know about the industry, I feel more than equipped to help guide future generations of the sport.”

Boss and his team of instructors at UP Baseball have been training athletes for the past 5 years, and have determined the right equipment, technology, and methods for success. After renting out space for so long, they are counting down the days until they have their own facility. An athlete of UP Baseball states, “I am so excited to have even more resources to help me get better at baseball. Every year when I try out for the school team, my coach notices how much I improved.”

 

Don’t forget your boilerplate

At the end of the press release, include a boilerplate—often referred to as an “about us” paragraph. This section provides a concise overview of your company, its offerings, and its mission. It offers additional context for journalists and readers who may not be familiar with your organization. It’s also an opportunity to include a link to your website or a specific landing page, directing interested individuals to further explore your company and its products or services.

Here is an example of a boilerplate:

 

About UP Baseball
UP Baseball’s mission is to help young baseball players meet their goals; whether they want to develop a skill, improve overall performance, or play professionally, Boss and his team will do everything in their power to make it happen. Using professional equipment, sophisticated technology, and industry trends, OC Baseball gives athletes a competitive advantage. UP Baseball Facility slots are filling up quickly, so visit upbaseballfacility.com to sign up for sessions, camps, clinics, and more.

 

Other details to consider

Once you’ve drafted your compelling content, you’re ready to format it and get it ready to share with local and industry news outlets. Here are a few tips to enhance your press release.

Formatting

Proper formatting is crucial for presenting a professional press release. Keep the following tips in mind when crafting your release:

  • Keep release about 1 page long
  • Use 1.5 spacing
  • Stick to legible fonts like Times New Roman or Arial
  • To symbolize the end of your release, include 3 pound symbols (###) at the bottom of the page

 

Distributing

After crafting a quality press release, it is now time to distribute it. Note that the way you distribute your release is just as important as the way you write it! There are many different ways to distribute your release, and they vary in a wide range of effectiveness and price.

The easiest and cheapest way is to deliver the release on your social media pages. Reaching your followers and customers directly is very important. Don’t be afraid to message users in your target audience to share your story. This can generate significant visibility and traction.

Another cheap (but more difficult) tactic to distribute a press release is to research media contacts and locate their contact information. Though this method is cheaper, some journalists make it difficult to find their information, as they have many contacts reaching out to them regularly. This is why it is crucial to cultivate relationships with local media contacts. It is advisable to identify journalists who cover content similar to yours and have an audience that aligns with your target demographic.

If you are interested in a more effective way to issue your press releases, there are hundreds of press release distribution services available. These services have databases of media professionals, bloggers, and influencers who can report on your release. You pay to have your release sent to these relevant individuals, chosen based on factors like industry and geographical location. Newswire, eReleases, and pr.businesswire.com are just a few service sites. These services cost anywhere between $20 and $300 per press release, depending on the extent of the distribution and the level of the targeting required.

 

Ready to share your good news?

In summary, a well-written press release serves as an invaluable tool for businesses to effectively communicate essential information to the media and the public. By crafting attention-grabbing headlines, informative body paragraphs, and supporting facts, organizations can maximize the impact of their press releases. Combining quality writing and effective distribution tactics can increase the likelihood of reaching the intended audience and boosting overall brand reputation and visibility.

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How to Attract More of the Clients You Want with Athlete Personas https://upperhand.com/how-to-attract-top-clients-with-athlete-personas/ Thu, 10 Aug 2023 12:14:14 +0000 https://upperhand.com/?p=33876

How to Attract More of the Clients You Want with Athlete Personas

Marketing a sports business to the people you want isn’t always easy; maybe you offer multiple sports training, serve different ages, or see various groups come to your sessions. Creating a customer persona can be immensely helpful if you’re operating a sports business and facing uncertainty about your target market. This guide will explore the importance of having a customer athlete persona, provide steps to create one, and offer some tips to use for your business.

 

Why should I create an athlete persona?

A customer persona (also called a buyer persona, user persona, or client persona) is a character that represents your target client. Think of this “person” as your dream athlete or ideal client. What age or skill level are they? Which types of training are they looking for? What barriers are they running into when it comes to being successful?

Your persona is created based on data and research and can help you solidify your messaging. Maybe you serve mainly high school athletes or a specific sport; you may have a few different personas depending on who you serve. Reflected through your business’s current and past customers, a persona includes geographical information (age, income, number of household members), wants, barriers, and more.

Developing an athlete persona offers several advantages. It positions you toward finding the best-fit athletes for your programs, aids in identifying the specific needs of your target clientele, and aligns the messaging of your business more effectively. When you can keep a consistent image across your brand, you will attract customers who align with that message.

How to identify my athlete persona

One way to determine your ideal customer is to notice trends in your business. Consider this example: if your middle school boys’ basketball camps consistently fill up, while high school boys’ basketball camps always have open slots, it indicates that there may be more demand and interest among middle school players. This suggests that the target audience for middle school aged kids might be more engaged. So, you may look to build an athlete persona around the aspiring middle-school-aged basketball player seeking skill development and fun experiences to get better.

Based on this scenario, let’s say you call your customer persona “Basketball Bret.” Bret is a 12-year-old male who wants to improve his basketball skills so he can play for the school team. He practices in his neighborhood and doesn’t have anyone to teach him.

By understanding your target market, you can devise strategies to attract more clients that have these characteristics, wants, and needs.

  • Keep this persona in mind when sending emails for upcoming camps. Highlight the fun atmosphere and the programming that will help middle school athletes improve their basketball skills.
  • Highlight your Basketball Brets on social media so that other middle schoolers can visualize themselves getting better. If you’re trying to target middle schoolers, but are only posting college players on your Instagram, middle school-aged kids or their parents may not feel like your business is right for them.
  • Tailor your current programming, or consider adding or adjusting new programs to cater to this ideal client.
    • Offer additional camps to support the demand, or open up some private or group training slots to turn one-off campers into repeat clients.

 

Related: How to Use Data to Better Understand your Clients

 

How to build an athlete persona

Creating a customer persona mainly requires research and data. In your case, think about which sessions or clinics always sell out, and determine which client group constitutes the majority of your business. Perhaps 6th-grade girls’ soccer sessions are the most popular; you may create an athlete persona, Soccer Susie. Additionally, you can send out surveys to gain insight into your customers’ preferences. If you want to collect more geographic data, try listing persona-related questions on your athlete registration form.

Communicate with staff members for additional perspectives on your customers. Client-facing positions like trainers or front desk staff interact with athletes often. Ask these employees if they have heard any requests or complaints. Collect information and pay attention to trends in your customers. This information will help you in the “goals” and “barriers” section of the customer persona.

Creating the athlete persona

Consolidate all of this information into a single document, where you can make note of things like age, skill level, goals, and barriers. Consider incorporating the following details/ answers:

  • Goals: What does this athlete want? What are they looking for?
  • Challenges/ Pain Points: What’s in the way of them reaching their goals? And, what might keep them from training with your business?
  • How can you help? What can you offer to help them reach their goals? How can you help them overcome their challenges?
  • What would define success? What would success look like for this client? What results would they see?
  • What would failure look like? How would failure look for your customers? What would happen if they didn’t take action?
  • Why you? What benefits, programs, expertise, etc. can you provide that makes your business the best fit for this client?

 

Ready to get started?

In conclusion, crafting an athlete persona enables your sports business to tailor strategies and offerings to better meet the needs of your ideal customers. Understanding your ideal client, identifying your target audience, and customizing your approach can significantly enhance engagement and bring more of your dream athletes.

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How Small Sports Businesses can Compete (and Win) in a Competitive Space https://upperhand.com/how-to-compete-and-win-in-competitive-space/ Thu, 03 Aug 2023 10:31:26 +0000 https://upperhand.com/?p=33374

How Small Sports Businesses can Compete (and Win) in a Competitive Space

The youth sports industry is as competitive as ever, and is continuing to grow and expand at all levels. It may seem like the big players dominate the field, but as a small business owner, you have a number of unique advantages and opportunities to capture the market and be successful.

You know firsthand the dedication it takes to build and run a successful business. And, oftentimes it’s this passion, expertise, and commitment that empowers you to build lifelong relationships with the next generation of youth athletes.

So, how can you compete (and win) in a competitive youth sports market? How can you set your business apart from the competition?

As a small business owner, you possess the power to create unique, personalized experiences that forge strong relationships in your community and with your clientele. Let’s dive into the advantages you have in your back pocket, and how you can apply them to achieve success.

The Advantages of Small Sports Businesses

While big gyms or sports businesses boast brand recognition, high-tech offerings, and expansive facilities, smaller sports businesses have a number of advantages in this competitive market.

Agility and adaptability

Whether you’re a solopreneur or leading a small team, you likely don’t have a super hierarchical structure at your business. So, you’re able to make decisions quickly and implement changes swiftly. Based on market trends, a better understanding of your clients, or other opportunities, you’re able to pivot your programs and offerings. This gives you the flexibility to tailor your programs to meet the needs of your target market, and provide a more personalized and customized experience.

Targeted clientele

Many big competitors cater to a broad market, but you have an opportunity to specialize and focus on a specific niche. As a result, you’re able to better understand your customers’ preferences and deliver programming that meets those needs. Additionally, you have an advantage of offering personalized interactions and building closer relationships with clients. This not only helps clients feel comfortable and heard, but it also fosters loyalty and enhances the overall customer experience, turning clients into brand advocates.

Strong community connections

Another advantage is that you are deeply rooted in your community. As a result, you’re able to tap into the support and loyalty of your clients and other community members. Based on these connections, you may find opportunities to collaborate with local organizations, schools, or teams. In addition to building mutually beneficial relationships with other local businesses, you can also build your reputation and generate word-of-mouth referrals to ultimately grow your clientele.

Ability to innovate and take risks

Your business was likely founded because of your passion and love for sports and your desire to make a difference. This inherent entrepreneurial spirit enables you to take risks, think outside the box, and implement innovative ideas that can disrupt the market. Maybe this is a new training method. Or, perhaps it’s a new piece of equipment or technology. Harnessing innovation and taking risks can give you an advantage in a competitive market.

Experimentation and creativity

Small sports businesses have the freedom to experiment with new concepts, products, and services. They can embrace unconventional approaches, test innovative marketing strategies, and introduce unique offerings that set them apart from their larger competitors.

How to Gain an Upper Hand

Define your unique selling proposition

A USP is a distinctive feature or characteristic that sets your business apart from its competitors. Essentially, what value and benefits will clients expect from choosing to work with your business? Once you’ve determined your USP, you can use this to drive your marketing and programming, ultimately driving growth to your business.

Learn how to leverage your USP here!

Capitalize on personal client relationships

Continue to prioritize relationships with your athletes and parents. Engaging in conversations, actively listening to your clients’ needs, and remembering individual preferences can not only create a positive training environment, but also a positive client experience. By prioritizing building strong, personal connections with your customers, and tailoring your offerings to meet their needs, you’ll see improved client retention and increased revenue.

Offer specialized programming and training

While you may already be seeing success with your programming, your business can continue to excel by targeting specific niche markets. By specializing in a particular sport, position, age group, or skill level, you can develop a deep level of expertise and specialized services tailored to your target demographic. For example, tailoring your camps, clinics, and training programs to linebackers or quarterbacks will help you

Additionally, offering customized packages or implementing a membership-based business model can help you package your offerings in a way that caters to your clients’ habits. By reducing barriers to involvement and making it easy for your clients to do business with you, you’re able to capture more revenue and retain your clientele.

Maximize your online presence

In today’s digital world, it’s also imperative that you embrace digital to continue growing your brand. Oftentimes, a client’s first experience with your brand begins online. From a streamlined sports management software to a well-built out sports business website, it’s important to craft a compelling brand identity that exists online. Additionally, engaging social media profiles will help you leave a lasting impression on potential and existing clients. A strong online presence that complements your physical location will help your business drive foot traffic, as well as enhance your customer experience.

Ready to compete in a competitive space?

In the ever-competitive world of youth sports, small businesses possess unique advantages that can position them for success. Your adaptability, entrepreneurial mindset, and specialization give you a unique opportunity to capture the market and develop a strong, loyal client base.
One way to stand out from the crowd is through a streamlined client booking experience! Get a demo of Upper Hand today to see how you can give your business a competitive advantage.

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